Shipping Information

Shipping, Dispatch & Returns Policy
Dispatch Times
Orders placed before 5:30pm will be dispatched on the same working day whenever possible.

Region / Estimated Delivery Time
Ireland
1–3 business days
United Kingdom
3–7 business days
Europe
3–7 business days
USA
7–12 business days
Canada
7–12 business days
Australia
7–12 business days

VAT & Import Duties

United Kingdom
Orders under £135 are not subject to import VAT upon delivery.
Orders over £135 may be subject to import VAT and/or duties, payable upon receipt.

International Orders
For customers outside the EU/UK, local taxes, duties or handling fees may apply depending on your country’s import regulations. These charges are the responsibility of the recipient.

Returns & Refunds
We offer a 30-day return policy. You have 30 days from the date of receipt to request a return.

To be eligible for a return, the item must be in the same condition you received it—unused, unworn, and in its original packaging. A receipt or proof of purchase is required.

To start a return, please contact us at [email protected]
.
You can also email this address with any questions related to returns.

Damages & Issues
Please inspect your order upon delivery.
If you receive a defective, damaged, or incorrect item, contact us immediately so we can assess the issue and make it right.

Non-Returnable Items
The following items cannot be returned:

PDFs

Sale items

Gift cards

If unsure about eligibility, please contact us.

Exchanges
To exchange an item, please return your original order first. Once your return is accepted, you may place a new order for the replacement item.

EU 14-Day Cooling-Off Period
If your order is shipped into the European Union, you may cancel or return your order within 14 days, for any reason, without justification.

Items must be unused, with tags still attached, in their original packaging, and accompanied by proof of purchase.

Refund Processing
Once your return is received and inspected, we will notify you of refund approval.

Approved refunds are issued to your original payment method within 10 business days.
Please note that your bank or card provider may take additional time to process the transaction.

If more than 15 business days have passed since your refund was approved, contact us at [email protected]